FAQ
What are the delivery costs at Podiums?
Shipping costs are calculated at checkout and depend on the weight of your order and your destination. Shipping is free for all orders over €300.
Is international delivery possible?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination country. If your desired country is not listed, please contact us at contact@podiumsnancy.com
International taxes and customs fees
All customs duties and taxes are included and calculated automatically during checkout. The total amount displayed at payment includes all applicable fees for your country of delivery. No additional charges will be requested upon receipt.
Can I pick up my order in store?
Yes, we offer the click&collect option in store.
What if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact us immediately at contact@podiumsnancy.com
We will provide you with instructions for returning the item and receiving a replacement or refund.
Is there a customization service for jewelry at Podiums?
Yes, we offer personalization services for some jewelry. Contact our customer service for more details on available options.
